Service Excellence
First Class products and services = WORLD-CLASS SOLUTIONS.
Quality control and engineering equipment and consumables are no longer just about the supply of products. As more and more pressure is placed upon Scientists, Engineers and purchasing professionals, service delivery has become central in meeting the needs of the modern laboratory. El-Harcon has always placed as much emphasis on service delivery as on sourcing of products.
Our compact team of highly trained professionals provides our customers the very best through product design, procurement, installation, commissioning, maintenance as well as product upgrade and support.
El-Harcon operates a well-acclaimed Integrated Technical Support Service (INTESS) system, which ensures that every equipment in our product line is adequately supported. The application of latest developments in information technology helps us in achieving a Virtual Service Concept.